Here are some Frequently Asked Questions(FAQ) regarding this matter.
ABOUT BILLBOARD CHARTS:
Q: What are the Billboard Charts?
A: The Billboard charts publish about weekly popularity of songs and albums in the United States and Canada.
Q: How is the sales data counted and transmitted?
A: When a customer buys an album, the sales data is automatically collected and transmitted to Luminate Data (a data company formerly known as MRC Data & Nielsen SoundScan that collects data for the Billboard Charts), at point of sale or when the items are shipped out.
Q: When did LightUpK sign up for the Billboard Chart?
A: We signed up on May 17, 2022! So all purchases shipped out or sold after May 17, 2022 will count towards the Billboard Chart!
Q: Does it count towards the first week sales on the Billboard Chart?
A: Possibly, if we get the shipment quickly enough from Korea and start sending out on the same week! But most of the time, it takes about 1-2 weeks for the albums to get to us! Our sales data gets reflected on the Billboard once we ship out your order! For an approximate ship-out period for pre-orders, please refer to the product page description.
Q: What kinds of albums do they count towards the Billboard Chart?
A: Only albums that contain CDs and Vinyls count towards the Billboard Chart. (Billboard Charts do not accept Platform, POCA, SMini, Nemo, SMC, or Weverse version sale data)
Q: Which country's Billboard charts do the purchases count toward?
A: They are for Canadian and USA Billboard charts! If you are ordering from Canada with a Canadian shipping/billing address, it will be counted towards the Canadian charts. If you're ordering from the United States with a US billing/shipping address, it will count towards the US charts!
ABOUT HANTEO CHART:
Q: What is the Hanteo Chart?
A: Hanteo Chart is one of the most authoritative charts for the K-Pop industry. The chart counts individual album sales real-time. Data collected by Hanteo is used for various purposes! It shows how many albums are sold in which country/region (which label companies will notice and take into consideration), and also counts toward weekly shows. Hanteo Chart functions as the barometer for the K-Pop industry to plan their businesses.
Q: Is LightUpK part of the Hanteo Family?
A: Yes, we are proud to announce that LightUpK is the only Canadian shop registered with the Hanteo Chart as of now. Check out this link to see our credentials. (Gold Member Section)
Q: Does my purchase from LightUpK count towards the chart?
A: Yes! Your purchases are counted real-time when the order is shipped out or purchased at a point-of-sale (e.g. pop-up store, etc.)
Q: Does my pre-order count towards the chart?
A: Yes, ALL ITEMS are counted at the point of sale or when the items are shipped out! The pre-ordered items are counted when they are sent out from us and this is to ensure the authenticity of sales numbers.
Q: Which country’s chart does my purchase count toward?
A: It counts towards the country’s chart that the product is being shipped. It also counts towards overall sales of the album and the artist. For example, if your order being delivered within Canada, it will count towards the Canadian Hanteo chart. If it is being delivered to the United States, that will count towards the US Hanteo chart.